Email and web compliance concerns
Could your business be at risk because of employee misuse of the internet? Can you be certain your policies are always enforced? Is your email archived in a consistent, secure way?
Answering these questions in a large company can be a problem. Compliance is a challenge. You want to protect your company against the risks:
- Employee misuse of the internet leading to complaints of discrimination, harassment, defamation or obscenity
- Disclosure of confidential information via spyware or employee misconduct
- Cyberslacking on social networking sites and other non-work online activity
- Failure to enforce an acceptable use policy
- Interception of sensitive information when sent via unencrypted email
- Missing, incomplete or unmanageable email archives that aren’t fit for purpose
- Failure to comply with industry-specific regulations and corporate governance rules (such as the Data Protection Act in the UK or Sarbanes-Oxley for US public companies)
This is why MessageLabs has a unified solution to compliance problems. It integrates Email Content Control, Email Image Control, Email Encryption, Email Archiving and Web URL Filtering. It lets you apply consistent policies across the whole business and ensure that they are enforced.
Policy enforcement | MessageLabs lets you create policies around email archiving, content control (e.g. blocking pornographic images) and security (e.g. encrypting emails containing credit card details) to comply with regulations and minimise legal risks. |
Legal compliance | Image and content scanning enforces email acceptable use policies to protect your reputation and brand. By setting consistent policies, you can reduce the legal risks involved in staff misuse of the internet. |
Productivity gains | Set time-based rules to limit cyberslacking and restrict access to non-business websites during office hours. |
Data protection | Our proprietary scanning technology, Skeptic™, plus third-party engines, block spyware before it can compromise your business. Email Content Control can scan outgoing messages to prevent confidential information leaks. |
Email retention and search | The MessageLabs Archiving Service stores users’ email and attachments in a secure, resilient, offsite data center run by MessageLabs. The service captures both external and internal emails. Authorised users can search the archive in seconds. |
Internet layer, 24x7x365 managed email security | Expert spam filtering management and support. Lets you focus on running your business productively |
MessageLabs is a managed service that operates 24/7 from a worldwide network of 14 data centres. This means that our compliance solution is available around the clock – scanning web pages and email.
MessageLabs checks each message or page request against your company’s policies. It’s easy to build rules for individuals or groups of users to manage internet use, control email content, archive email and secure communications. You set the rules. MessageLabs enforces them.
How the service works
MessageLabs puts each page request or email message to the test. Stringent, in-depth analysis helps you comply with the toughest legislation.
- All incoming and outgoing emails and web requests run through MessageLabs systems to check them against your policies.
- All internal and external mail is archived in encrypted format.
- Policies control which emails are blocked, redirected or encrypted.
- Similarly, policies determine which websites are blocked, logged or allowed.
- The administrators’ web portal gives full audit reporting.
MessageLabs services are easy to set up and easy for administrators to use. You can create and apply web policies using ClientNet, a web-based control panel. This portal also gives detailed management information, service statistics, configuration tools and real-time reports. All this puts you in control without wasting time managing updates, software and hardware.
Full support
MessageLabs compliance solutions are backed up by direct, round-the-clock phone, email and web-based technical support in all major languages, anywhere in the world.
To ensure you get the most out of the MessageLabs service, enterprise clients benefit from a dedicated Client Service Manager, giving you a more personal point of contact for assistance from pre-sales through to post-implementation support.
The MessageLabs advantage
Our comprehensive product portfolio enables you to meet all of your email and web compliance needs from a single, reliable, trustworthy source. Every service we offer is fully customisable.
Superior technology
MessageLabs invests in research and development. It has 19 patents granted or pending.
Its powerful policy engines and ‘one window’ management interface makes it easy to set and enforce acceptable use policies and ensure that email is archived in a consistent way.
MessageLabs protection and especially its Skeptic™ technology gives MessageLabs a unique – and powerful – way to protect its clients against spyware; protecting company assets and individuals’ privacy.
Service level agreements (SLAs)
MessageLabs offers unrivalled SLAs, including:
- 100 percent service availability
- 100 percent email delivery
- Archive search requests returned within 180 seconds
- 24/7 availability for technical support
Lower total cost of operation
MessageLabs services can be significantly cheaper than alternative approaches to compliance management. There are no hefty up-front capital costs. Nor do you have to pay your own IT staff to configure and maintain in-house systems. Instead, the cost of the services is predictable, typically on a per-user basis, regardless of how much your staff use the internet.
Market Leadership
Leading analyst firms recognize MessageLabs as a market leader. Gartner placed MessageLabs in the Leaders quadrant for Email Security Boundary 2006, and IDC (08) called the company “the worldwide leader for hosted messaging security services.”