Enterprise Instant Messaging Service
MessageLabs hosted Enterprise Instant Messaging (EIM) service is a secure and private IM network that
enables you to harness IM to facilitate real-time communication, collaboration and information sharing
between in-house employees, remote workers and business partners, without the risk posed by public IM
systems.
Why use MessageLabs Enterprise IM Service?
MessageLabs Enterprise Instant Messaging is a managed service. which provides enterprise level IM for
business ues. MessageLabs EIM service can be set up in minutes and requires no hardware.
| Challenge |
Hosted Instant Messaging |
Benefit |
| Ensure the security of confidential information sent over IM |
Uses TLS to encrypt all IM communications between authorised users |
Messages are secure, promoting trust with your partners and clients |
| Maintaining an audit trail over IM |
Reporting includes access to conversation logs, activity reports and usage reports. Logs are stored centrally |
You have reports to measure the service’s effectiveness and can quickly produce logs required for legal discovery |
| Reduce the burden on in-house IT support for IM |
A fully managed service with dedicated support |
Eliminates unnecessary infrastructure investment and ongoing maintenance |
As with all MessageLabs products, our Enterprise Instant Messaging service includes
24x7x365 support.
How it works
All MessageLabs EIM communications remain private and secure by using TLS to fully encrypt all messages and
file attachments exchanged between authorised users and preventing unauthorised access, tampering or
interception.
- A Professional Online Desktop (POD) is downloaded to the desktops of all authorised users or pushed to the user base using MSI technology
- Each authorised user has access to a totally private IM network based on TLS encrypted tunnels
- All messages and file attachments are securely encrypted
- Use of the service can be monitored via a user-friendly, web-based administration and reporting tool
Getting started
Implementing our Enterprise Instant Messaging is a fast and easy process. You pay a fixed monthly cost
based on the number of users connected. The service is fully scalable to ensure new employees can be added
easily as your business grows.
Our EIM service can be combined with our
Web Services to provide protection for all of your electronic
communication.