Symantec Hosted Services offers a broad portfolio of training matched to your role and company business model. Training is designed to help you increase sales, and manage and support customers and is available in various formats to meet your needs, schedule and budget.
eLearning
Symantec Hosted Services offers free eLearning available online exclusively to Partner Program Members. The eLearning accreditation courses and assessments are organized by product and role for Sales, Technical Pre-Sales, Technical Support and Implementation (Ordering and Fulfillment). There are also eLearning introductory course modules designed to provide short comprehensive overview on services, objection handling, ClientNet and other topics.
Classroom Training
As a Symantec Hosted Services Partner you may be eligible for online learning via live webcasts and expert mentoring. Fees may apply. Symantec Hosted Services also offers fee-based Classroom Training courses at Symantec or Partner locations around the world. For charges and schedule availability contact your Partner Account Manager or email certifications@messagelabs.com.
Registrants will be emailed a user id and password to login to our Learning Management System and will be given access to all product courses based on their role as specified as well as access to introductory courses.
Symantec Hosted Services - New Partner Training Courses
Symantec Hosted Services provides a new quarterly training schedule designed to help our partners fully
capitalise on high-margin service opportunities and increase their services business through professionally
trained staff that can sell, implement and support the full range of MessageLabs Hosted Services.
The courses have been designed to kick start your partnership with us but would also prove useful as
refresher training for our services. All courses will run as audio and web conferences over the next
few months, the duration will be for 1 hour.
Title: Symantec Hosted Services: Getting Started
When: Wednesday, 7 July 2010, 10:00am BST
Topic: Symantec Hosted Services - 'Getting Started Webinar'
will provide you with a quick overview of Symantec Hosted Services and outline the partner
resources available for you to use to help sell, support, order and implement our services.
To register for this event click here.
Title: Selling MessageLabs Hosted Web Services
When: Tuesday, 28 July 2010, 10:00am BST
Topic: MessageLabs Hosted Web Services - sales training
will allow individuals to initiate a conversation about internet security and threats, outline the
features and benefits of our hosted web services plus handle common objections.
To register for this event click here.
Title: MessageLabs Hosted Web Services: Demonstrating, implementing and configuring.
When: Wednesday, 18 August 2010, 10:00am BST
Topic: MessageLabs Hosted Web Services - technichal pre-Sales training will
provide candidates with an introduction to the underlying technlogies for MessageLabs Hosted Web Services.
This session will also show how to demonstrate the customer portal, address key technical queries and aid
the design and implementaion of the service for a customer.
To register for this event
click here.
To register for any of the above courses
click here