Symantec Hosted Services offers a broad portfolio of training matched to your role and company business model. Training is designed to help you increase sales, and manage and support customers and is available in various formats to meet your needs, schedule and budget.
eLearning
Symantec Hosted Services offers free eLearning available online exclusively to Partner Program Members. The eLearning accreditation courses and assessments are organized by product and role for Sales, Technical Pre-Sales, Technical Support and Implementation (Ordering and Fulfillment). There are also eLearning introductory course modules designed to provide short comprehensive overview on services, objection handling, ClientNet and other topics.
Classroom Training
As a Symantec Hosted Services Partner you may be eligible for online learning via live webcasts and expert mentoring. Fees may apply. Symantec Hosted Services also offers fee-based Classroom Training courses at Symantec or Partner locations around the world. For charges and schedule availability contact your Partner Account Manager or email certifications@messagelabs.com.
Registrants will be emailed a user id and password to login to our Learning Management System and will be given access to all product courses based on their role as specified as well as access to introductory courses.
Symantec Hosted Services - New Partner Training Courses
Symantec Hosted Services provides a new quarterly training schedule designed to help our partners fully
capitalise on high-margin service opportunities and increase their services business through professionally
trained staff that can sell, implement and support the full range of MessageLabs Hosted Services.
The courses have been designed to kick start your partnership with us but would also prove useful as
refresher training for our services. All courses will run as audio and web conferences over the next
few months, the duration will be for 1 hour.
Title: Selling MessageLabs Hosted Email Services
When: Wednesday, 29 September 2010, 10:00am (BST)
Topic: MessageLabs Hosted Email Services - sales training will allow individuals to initiate a conversation
about internet security and email threats, outline the features and benefits of our hosted email services plus
handle common objections. This training webinar will would provide an informative and constructive course for
sales staff and people working within a sales focused team.
Title: MessageLabs Hosted Email Services: Demonstrating, Implementing and Configuring.
When: Wednesday, 20 October 2010, 10:00am (BST)
Topic: MessageLabs Hosted Web Services - pre-sales training will provide candidates with an introduction to the
underlying technologies for MessageLabs Hosted Email Services. This session will also show how to demonstrate
the customer portal, address key technical queries and aid the design and implementation of the service for a
customer. This training webinar offers valuable information for pre-sales and technical implementation and
support staff.
Title: Selling MessageLabs Hosted Web Services
When: Wednesday, 1 December 2010, 10:00am (GMT)
Topic: MessageLabs Hosted Web Services - sales training will allow individuals to initiate a conversation about
internet security and web threats, outline the features and benefits of our hosted web services plus handle
common objections. This training webinar will would provide an informative and constructive course for sales
staff and people working within a sales focused team.
Title: MessageLabs Hosted Web Services: Demonstrating, Implementing and Configuring.
When: Wednesday, 22 December, 10am (GMT)
Topic: MessageLabs Hosted Web Services - pre-sales training will provide candidates with an introduction to the
underlying technologies for MessageLabs Hosted Web Security Services. This session will also show how to
demonstrate the customer portal, address key technical queries and aid the design and implementation of the
service for a customer. This training webinar offers valuable information for pre-sales, technical
implementation and support staff.
To register for any of the above courses click here.